Top Outsourcing Companies in the Philippines for 2024

The Philippines has long been a hub business process outsourcing services for outsourcing and business process outsourcing (BPO) services, and this trend shows no signs of slowing down. As companies around the world continue to seek cost-effective and skilled labor, the Philippines remains an attractive destination for outsourcing a wide range of services.

Based on industry data and analyst reports, here are some of the top outsourcing companies operating in the Philippines in 2024:

Teleperformance Philippines

Teleperformance is a global leader in outsourcing and has a major presence in the Philippines, employing over 50,000 people across multiple locations. The company provides a full suite of customer experience, technical support, and back-office services for clients in various industries.

Concentrix

Concentrix is a widely respected global provider of customer engagement services and solutions. Their Philippine operations span multiple cities and focus on areas like technical support, customer service, and business process outsourcing.

Accenture

The Philippine arm of the technology consulting giant Accenture is a major player in the country's outsourcing landscape. Accenture Philippines offers services ranging from IT and business process outsourcing to digital transformation and consulting.

Convergys

Convergys, now part of Concentrix, is a longstanding and reputable BPO provider in the Philippines. They are especially known for their expertise in contact center services and back-office support.

TDCX

TDCX, formerly known as Tele-Dynamics Call Centre Exchange, is a fast-growing outsourcing firm with a significant presence in the Philippines. They provide omnichannel customer experience, sales, and content moderation services.

These are just a few of the top outsourcing companies thriving in the Philippines in 2024. outsourcing to the philippines The country's large, English-proficient talent pool, competitive labor costs, and supportive government policies continue to make it an attractive outsourcing destination for global businesses.